Frequently Asked Questions

Why am I receiving communication from your agency?

You are receiving communication from us because a client (creditor) has assigned your outstanding account payable to our agency for collection. This means you owe a balance to the creditor.

Will this unpaid account affect my
credit score?

Depending on the creditor's reporting practices and whether the account has already been reported, an unpaid account can negatively impact your credit score. Resolving the account may help improve your credit standing over time.

What if I dispute the unpaid account?

If you believe the unpaid account is incorrect or not yours, please contact us immediately with details of your dispute and any supporting documentation. We will investigate your claim thoroughly.

How can I contact you?

You can reach us by phone, email, or through the contact form on our website. Our contact details are available on our "Contact" page.

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